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Returns
Zak.com returns within 30 days
If your product was not purchased directly from our website at zak.com, we kindly suggest attempting to initiate a return or refund with the respective retailer.
Warranty
Damaged or defective product
If you are beyond the designated return period, kindly initiate a warranty claim for products that are damaged or defective. You can read our Limited Lifetime Warranty policy here.
Replacement Parts
Need a straw, lid, etc.?
All replacement items come with free shipping.
General Inquiry
We're here to help.
Email us at customerservice@zak.com
» Read our Frequently Asked Questions
» Get more details about Shipping & Returns