Looking for a replacement part for your Zak product?
- Simply describe the item you own
- Then select the part from the drop-down menu
- Upload a digital picture of your item
- Proceed through the zak.com checkout.
- Zak Designs will review your request and send a replacement part based on the photo and description. We may need to contact you for further clarification.
Item Id: PART-2
- Customer Rating: 0
- Review Count: 0
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I have the gritan water bottles for my toddler son. And the jetty straw spout started becoming really hard to clean. I used a straw cleaner but over time it was getting dark inside. (I’ve had them for about a 1.5yrs). I didn’t know the exact name at the time. I described the part. And attached a picture. And they replied the next day with an email confirming the shipment!! It was so fast and easy! I loved their customer service!! Thanks!!Reviewed by: Laura1104 from Chicago. on 5/18/2018
As soon as I opened to package, I lost the rubber seal that goes between the cap and the bottle. I ordered a new seal and within 4 days I had whole new cap and seal at my door step. The website said it would take 10 days to arrive, I got it in 4. What great service.Reviewed by: John from Pa. on 7/9/2018
Perfect fit! Good price.
I bought 2 Zak 19oz. Troll Doll design steel water water bottles for my granddaughters. Unfortunately they decided to take the flip lids apart for some reason and lost the springs rendering them useless.I thought I had to just throw them away but decided to check Zak's website and found I could buy replacement lids. The originals came with black and pink lids which were out of stock so they emailed me with different color choices and I chose pink and teal which were actually more"girly". The delivery only took a couple of days!Reviewed by: Marcia from Amelia, Ohio. on 9/29/2018
Bought the Black Panther bottle for my son. Unfortunately the top that came with it began leaking. Asked for a replacement as Zak used to send them at no cost. Customer service told me no and offered a replacement top to be ordered at my expense. When I did, I couldn’t even get the color to match the bottle I had bought. While this part works, sad Zak doesn’t stand behind their products any more but I guess it got too costly.Reviewed by: D3mom from Flat Rock MI. on 11/8/2018
Lack of Comunication from Zak! Surrounding Missing Item
I purchased the zak! replacement part over a month ago and gave a full and detailed description along with a picture of the part needed. I have heard nothing from them since. Sure would be nice to have this part in my hands, since I have paid for it. At least keep in communication with the customer regarding any progress surrounding the part in question.Reviewed by: Stephanie from Northern California. on 12/17/2018
Good price for the right part!
My daughter breaks water bottle lids like it’s her career. I couldn’t find a replacement on the site so I described it and sent a picture, then 4 days later got the exact replacement I was looking for. Way more convenient than buying a new water bottle every month or so.Reviewed by: Baddy from Athens, GA. on 12/20/2018
Exactly what I needed and Fast shipping
My daughter has several Zac Cups and not all of their straws are interchangeable. When one stopped creating suction, I ordered 4 replacement straws and they worked great. However, one replacement straw was cracked on the end so I gave it 4 stars, but I just trimmed the end of the straw to use it on a different style cup. Overall happy with the purchase, and especially the shipping time.Reviewed by: Anthony from SE Virginia . on 2/5/2019
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